This hotel went far and beyond what we were expecting of good hotel. The staff was very kind and helpful with an issue we had not regarding the hotel, it was a personal problem we had. Lupita Romero and Jaqueline were so so nice and helpful we will be always grateful to them. Thank you. The hotel has a great breakfast and the pool is very nice and warm. A great place to stay.
El personal es sĂșper servicial y atento. LĂĄstima de las habitaciones que en general estĂĄn muy bien pero la presiĂłn del agua es bĂĄsicamente nula. Nos tuvimos que bañar con un hilo de agua. No pudieron cambiarnos de habitaciĂłn con el pretexto de que âtodas las habitaciones estĂĄn igualâ Nos cambiaron la regadera y mejorĂł un poco pero nunca estuvo bien.
No nos limpiaron la habitaciĂłn en ningĂșn momento.
No regresarĂa teniendo tantas mĂĄs opciones similares en costo.
Como recomendaciĂłn, una bomba que les genere un poco de mĂĄs presiĂłn en las regaderas ayudarĂa mucho.
I just had a couple concerns which was the fact that the shower had a strong mild dewy odor and breakfast was at an upstairs kitchen and I being handicapped I canât use stairs and they only had one person working there and they only offered for my husband to come get the food or for us to wait. Keeping the whole me being on a cane they did originally had us upstairs but they were able to change our room to down stairs. In my opinion they should have more handicap access
Los desayunos incluidos muy limitados y nos hicieron sentir que nos estaban haciendo el favor ya que NO era temporada alta , o no habĂa pan o no habĂa platillos del menĂș .. Escasea el agua caliente y hacĂa frio
La estancia sĂșper tranquila, mejor de lo que esperaba, ya que se ubica en un lugar donde no hay trĂĄfico ni gente alrededor, tampoco se escucha nada de las habitaciones contiguas
Roads are very rough and you should use a Truck or SUV .... Since its the low season the restaurant wasn't open which we were not aware of . Its very cold in the room so dress warm .... No.heat
los cuartos muy limpios, el desayuno rico y sobretodo la atencion en recepciĂłn de Isabel Fonseca fue excelente. Sin duda alguna muy recomendable y volverĂamos a venir.