Hôtels près du Empress Gardens à Pune

« El personal es sumamente amable »

« Perfect stay. Staff was adorable and very much helpful for anything you might need. They make you feel like you are a special guest and part of the family. Thank you very much. »

« Great location for shops & restaurants. »

« Good shower, good food and service »

« Rooms were very old styled with very old bath fitting and bedding... Mis selling in the name of Merriot... »

« Avoid this place at all costs! Booked a room with AC as advertised on Expedia. They tried to charge me extra for the AC and were not accepting all the info I had saying AC is included. The staff were completely unreasonable. The WiFi does not even reach the room. The room, sheets, and shower room are dirty and smelly. It's very noisey outside and in. The hotel is gross, piles of litter and overflowing bins in the corridors, and the area is not nice, there are nice places for the same price...

« We were given a filthy 3-bed room which was barely cleaned beforehand and was situated right next to the breakfast area. Absolutely not a place to stay again. »

« Excellentes impressions, excellent accueil de la part de la réception et du personnel du restaurant ,pendant tout le séjour. »

« Great staff and excellent service. They really care about making customers happy. Keep up the great job »

« Staff should improve on understanding English to avoid giving wrong answers for eg i asked whether the room has been paid for when check-in the male staff said yes however the next day while checking out another female staff said I have to pay for the room. Miscommunication. »

« Positif: très réactifs aux demandes, propre, bon petit déjeuner, staff aimable Négatif: lit supplémentaire rigide »