2/10 Horrible
Ming
Voyage en groupe
1 mai 2026
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I rarely leave negative reviews, but this stay was unacceptable. I'd give 0 star if I could. We booked an oceanfront 2-bedroom villa (Apr 5–13), and the property was in poor condition from the start—dirty, outdated linens, dim lighting, and not as advertised.
The hot water lasted only 2–3 minutes, making it impossible to shower properly. Many basic amenities were missing (hair dryer, coffee machine, toiletries, even enough AC remotes). Some items were provided later, but it didn’t fix the overall experience.
The biggest issue was a severe bug infestation. On the first night, I was unable to sleep as bugs were crawling all over the bed and my body. Pest control later confirmed bugs throughout the mattress, sheets, and furniture. Even after treatment, the problem continued, resulting in multiple sleepless nights and visible bite marks.
We were forced to move between rooms and even separate into different properties. Out of 8 nights, 5 were heavily impacted.
This property is not habitable in its current condition. I strongly recommend avoiding this listing. The host agreed with refund. However, no refund has been issued, and subsequent follow-ups have gone unanswered.
Ming
Séjour de 8 nuits en avril 2026
