6/10 Satisfaisant
Sean R.
20 mars 2023
Les points forts : Propreté
Beautiful home but privacy issues
I would have liked to give this place five stars because it’s a beautiful well maintained home, however we dealt with a lot of privacy issues. The management company, Vacation Rental Collective, deserves five stars as they were great to deal with. We have two small emotional support animals and they were very supportive as long as we paid the extra dog fees. However, we did not know the owners occupied the middle level of the home, and that noise would be a problem. We were on vacation for my fathers 70th birthday party and got a house for privacy. The owners checked on us every day and monitored things we did around the house such as using the hot tub and even walking our dogs. We only left our dogs once at the house when the whole family went to the hot springs, and one of our dogs howled while we were gone and the owners left us a note. Although that is understandable, we got a house for that reason. Also, the owners were not quiet themselves. One of the owners is apparently a preacher, and on Sunday night at 9 p.m. was giving a loud sermon. My family in the lower level said this kept them up for an hour and a half. This is completely unacceptable as we paid about $9,000 to be here for the week and had to deal with all the privacy issues. The owners are very nice people, but I think they should plan to be away while people occupy the property. Overall, we were unable to relax and enjoy privacy on our trip, and for many of us we don’t get that many vacations a year. For the price we paid for the home we expected a much more enjoyable vacation.
Sean R.
Séjour de 6 nuits en mars 2023