Châteaux à Dübener Heide

« Trop hôtel les gens du restaurant vraiment agréable »

« There is nobody to manage your booking, it's all automatic and door code only. This create difficulties to access and understand how to enter your room. Moreover the bill wasn't at the right amount, I sent message to have a good bill, but no answer since then. I don't really like this kind of full automatic hotel, human worker are usefull, don't delete them ! »

« Very nice hotel in the area, brand new hotel and overall nice staff and service. Be very careful as the hotel is locked down after 10pm - I was locked outside and was afraid I would have to sleep in the nature since I forgot the main door key in my room. After 22:00, no staff and nobody at the lobby - you are on your own. By chance I managed to phone call a colleague who opened me at midnight. There should be something like an emergency number for such cases. Otherwise extremely...