We had a lovely stay at the St Regis. The hotel is beautiful inside and out, with a sense of calmness around the place. All the hotel staff were brilliant; helpful and friendly. The suite was well decorated and spacious.
Breakfast was fantastic, again the staff were helpful and always on hand. Breakfast options were varied and tasted good.
We loved the fact that there were separate family pools which were relatively quiet. Facilities around the pool were great, and the hotel provided pool toys and inflatables which my son really enjoyed. Again the pool staff were fabulous, engaging, and it felt like they were constantly looking out for the children. In the family pool section there were three separate pools which allowed families to space out, and we had lovely views around of the island and the marina.
Negatives;
- We were a little disappointed that you only get one bed for a family of 3, we expected at least a sofa bed. When challenged, we were offered a single bed at an extra charge.
- Signage around the hotel is not very clear, and you can end up second guessing to get around
Our stay at the St. Regis Marsa Arabia was nothing short of spectacular. From the moment we arrived, everything exceeded our expectations. The butler service was impeccableâattentive, friendly, and always ready to assist with a smile. The entire hotel exuded elegance, with a beautiful scent that greeted us every time we walked in. Cleanliness was clearly a top priority, as every corner of the property was spotless throughout our stay. And the location? Absolutely perfectâserene, picturesque, and right in the heart of everything we needed. We truly didnât want to leave and honestly wish we could live there forever. An unforgettable experience!
I ABSOLUTELY LOVED THIS PROPERTY ON THE PEARL SIDE. MR. ABBASS & HIS STAFF WELCOMED ME & MY LADY WITH OPEN ARMS. I WOULD RECOMMENDED THIS PROPERTY TO ANYONE WHO WANTS TO EXPERIENCE ELEGANCE WITH EXCELLENT CUSTOMER SERVICE. WE ENJOYED THE LOUNGE, BAY VIEW, & SAILOR'S LOUNGE. WE WOULD LIKE TO THANK YOU ALL.
It was underwhelming compared to other options in the area. Considering this hotel is at a higher price point I would have expected check in to go quicker, the rooms to be cleaner and there to be a phone in the living room and trash bin in the bedroom under the desk. You could see that the cleaners are short and donât have access to a ladder to clean the wardrobe as you can see the streaks where it was wiped. Attended a function in the ballroom and the cloth napkins left lint on my gown.
Luxuroius hotel but poor service. The room is not what it promises to be. Little disappointment on that. The expectations were higher but the experience was not so bad after all. Tthe restaurants and the pool area were the best things in the hotel.
Ihana hotelli!Aika paljon vaan sÀÀtÀmistÀ kaikkien asioiden kanssa, paljon vÀÀrin ymmÀrryksiÀ mm. vÀÀriÀ veloituksia kortilta. NÀitÀ selvitellÀÀn vielÀkin.