Vacances District de Spišská Nová Ves

Very clean and nice. Wish we could have stayed longer

Ce n'est pas un hôtel, c'est plutôt une pension de famille, le matin on doit débarrasser sa table de petit déjeuner, personne ne fait le ménage dans les chambres et on doit descendre nos poubelles pour les trier dehors.

The check-in process was very poor. It relied on an unreliable-looking website that was mostly in Slovak and was difficult to get working (only partly on English). Communication with the hotel was also clumsy, and there was no information provided about breakfast or other practical matters. The bathroom drain was blocked, causing the bathroom to flood. Housekeeping was also lacking. At the very least, fresh towels and basic room cleaning during the stay would have been appreciated. It was impossible to make the room properly dark because the curtains let too much light through, so I woke up around 5 a.m. every morning. The breakfast was good.

Super