District de Kesrouan - Réservez votre appartement pour un week-end

« Wasn’t listed in google search »

« prime location, misleading listing. I thought we were staying at a resort. Turns out this listing has nothing to do with the resort. If we needed new towels we had to pay for them, the room comes just as is. It’s an apartment unit inside the resort but with no association to it. Would have booked something else if i knew this wasn’t a resort stay. Amenities were good with hot water, AC, TV, and washer. We made our trip work, host was responsive, we just got caught off guard we went from thinking...

« The property has very poor communication with guests. I had the same issue, and other guests mentioned experiencing it as well. The hotel smelled strange, and there was no water in the shower or bathroom in the morning. Overall, it was a disaster. The self-check-in process is unnecessarily long, and there is little to no support afterward. I strongly recommend avoiding this hotel. »

« Got there after 4 hours drive to tell me that they’re overbooked and no rooms are left! »

« Hotel and pool were clean but always blackouts, no reception desk, no one to call for help. Nice view »

« Terrible experience from start to finish. Hotels.com did not mention any deposit, yet I was later contacted on WhatsApp asking to transfer money, which immediately felt suspicious and unprofessional. The room was unbearable. The hotel directly faces the Port of Beirut, and you are woken up every morning around 6 AM by loud industrial noise. The windows are useless for sound insulation, and the all-glass building turns the room into an oven due to zero insulation. After checkout, I was falsely...