Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I had a wonderful stay at this location, the only downside was that they stocked the unit with 4 rolls of toilet paper and one almost empty box of tissues for 6 adults that were staying for 3 days. Unfortunately this was discovered on the second morning of our stay when we were almost totally out of toilet paper (I have IBS and allergies). This obviously had an easy solution and so I called the front desk and politely requested more paper products for the weekend, I even offered to walk over and pick up the products myself since I knew they were busy the weekend that we booked. I was met with a jarring and extremely rude attitude and told that they would send over 4 more rolls of toilet paper in 3-4 hours, unfortunately we would be out of toilet paper long before then and since we had already gone through 4 rolls in one day I asked for more than that and she told me no, then when I pushed gently and explained my situation she told me they would send 'an adequate amount over soon'. Thankfully a very polite gentleman showed up with plenty of TP and tissues for the rest of the weekend. Just a little reminder to treat everyone with kindness, because that conversation left me feeling sad and shamed for having a real condition, when I was more than willing to meet them more than halfway to make sure we had everything we needed. I would have been happy to provide my own products but the website said they would be stocked so I unfortunately did not come prepared and apparently really messed up her day by asking a simple request.