6/10 Satisfaisant
Stephanie L.
10 août 2025
Overall, the property was great. When it comes down to details, it was lacking. Check in and check out was a breeze. However, when we first arrived, I walked around barefoot for about 1 hour and when I got in the shower, my feet were black. The floors were not nearly as clean as they should be. And once in the shower, the inside of the curtain was very dirty from a previous guest. We kept most of our shirts folded for the week because we only had enough hangers for one person to use. Our washer did not work and we reported this first thing Monday morning as we were relying on a working washer for our week long stay. We were told someone would come, no one did. Finally, on Tuesday we were told someone would come Wednesday and text on their way, no one did. Then on Thursday we were told someone would come Friday between 9 and noon. My son stayed behind to wait on the maintenance person and no one came. When we arrived back that evening, we found that the washer had been repaired but it was past noon and no one texted to let us know. We were refunded 237 for the non working washer but I do feel that was a small amount for the inconvenience. We arrived Sunday, made them aware of the issue Monday morning, it was not repaired until Friday afternoon, and we left early Sunday. Also, the toaster did not work properly at all. It burnt our food and the refrigerator has no filter in it even though it makes ice. I can't say I would stay at Shoreline Towers again.
Stephanie L.
Séjour de 7 nuits en août 2025