4/10 Médiocre
jason l.
5 juil. 2025
4th July Destin trip
Beautiful place, clean, great location, listed for sale for 1.8 million, however this unit has no ice maker. I’ve been to Destin every summer for 20 plus years. I’ve never rented anything that did not have a simple ice maker inside the freezer. Imagine paying top dollar for a weekly rental via 5-star rentals and having to go buy ice to make an ice tea! Extremely disappointed in 5-star rental’s response, with several run arounds, and excuses. My feeling is that there was a portable ice maker in the owners locked closet, but they didn’t send anyone or arrange anything to help the situation. They didn’t care enough to do anything except write me a text message apology. Not “5-star” service in my opinion. Also, the 2 of the 3 ceiling fans couldn’t be used since they made squeaky noise and would keep anyone with normal hearing awake at night. They need to be changed out. The 3 key cards given to us to get you into the room were not programmed correctly to get us into the building or parking garage. So every time we tried get into the building, we spent time waiting for someone to exit so that we could get to the elevator into our room. I originally thought it was just my card, then I found out the other 2 keys didn’t work properly. I asked a maintenance person on the property and he told me that it’s wasn’t programmed correctly for the weekly stay. At this point, I didn’t have the patience to reach out to “5-star” since I was focused on spending quality time with my family.
jason l.
Séjour de 7 nuits en juin 2025