The first room we got put into had the paint coming off the walls and it smelled like mold. The second room was better but mold in the bathroom and a heavy mildew smell. No coffee maker no iron no hair dryer and missing tiles in the bathroom ceiling.
There was an error with my booking and Hotels.com couldnât get a hold of the hotel to sort it out. I was on the phone with Hotels.com for at least an hour and when they would call the hotel to try to get the check in confirmation and info, the phone at the hotel front desk wasnât even ringing. I donât know if thatâs the hotels fault or Hotels.com but Hotels.com refused to let me ask the front desk person for a number to reach out too. Hotels.com then had to book me at a different hotel all together. It was a hassle and inconvenient waste of my time. Hotels.com also did not offer me a refund or any kind of discount. Very disappointing service all around.
It was was in very bad shape. Wall paper coming off, 2x4 holding up sink, holes in the carpet, curtain falling off rod, airconditioner held together with duct tape, no picutres but hangers on wall, stains on the walls, uncovered light bulb by door, fire sprinkler in bathroom wrapped in a bag.only room in the area or we wouldnt have stayed! Minus 5 stars shouldnt be listed as an option!
Holes in the blankets, asked for more towels we couldn't have any until the ones we had were dirty. The lady was rude. False advertisement about the pool. I got that one because it said indoor pool. Come to find out they no longer have it but yet it's on the sign and online. The hall stinks. when I said I was checking out she just said ok took the cards and didn't say thank you for staying or didn't say have a good day didn't smile. If I could have my 186 back I would definitely take it back the stay is not worth it. I will never stay there again.
I got the and the place was terrible! Cealing falling in mold in the bathtub just discussing. Was only there 15 min went to the office and told them the condition was terrible and i wanted a refund the lady actually rolled her eyes and Then proceed to argue with me about not give me A.Refund in the end , I did not get a refund and I didn't even stay there. Tried , stop charges at my bank and they still got their money. Very, very poor hotel and it's absolutely disgusting.Do not stay here and the staff is very unfriendly
This was the worst room I've ever stayed in. The shower nozzle and walls were covered in black mold! The room was unkept! I saw an Earwig in the bathroom! The curtains were broken! This place is straight out of a DUMP!
The sheets were gross and stained. The towels were stained and tore. The guy at the desk was nice. The hall smelled like smoke and mold. I will never stay there again.
The place was clean enough but really needed some maintenance and updating. Bathroom door didnât latch, very old and warn carpet in the hallway. The bed was very comfortable