8/10
Good quality hotel. Helpful staff, though before arriving I've sent several emails and none were replied. So, the transfer was not arranged. They tried to make it up for ir with un upgrade and a fruit basket, but we were already settled in a nice Merapi view room and the harm was done. However, they offer to take us to the city centre with their car. Other that incident, the stay was really good. The restaurant staff was great. The breakfast impressive (a lot of variety and impecable service). The room are spacious, clean and well equiped with everything plus balcony. The hotel is 10 metres from a mall which has everything you may need. However is a bit far from the city centre but not too far from the airport (when final approaching you can see to the left side of the plane) The pool and its area are both awesome. It's a big hotel, but well kept and with warm service.