Réservez votre séjour à Deer Grove

C’est un hôtel De luxe à la hauteur de ce qu’il Annonce Tout était parfait L’accueil de Muriel était excellent Attentionnée et nous avons pu aller dans différents endroits grâce au chauffeur de l’hôtel Nike Nous recommandons cet hôtel et reviendrons

The suite is just great with a balcony, lots of room, everything is completely new, clean and impeccable. The city center around Kinzie Street is a 7 minutes walk away!

The location and view are beautiful, check-in was easy, and the apartment was surprisingly quiet despite being in the city center. However, I was very disappointed that we were not informed in advance that the pool and jacuzzi were out of service. I only found out through other guests’ reviews a few days before arrival. For a 10-night stay and at this price point, this was a major disappointment. I contacted the property several times and requested a small compensation of $25 per night, but no gesture was offered. The staff were also not particularly friendly or welcoming, and we often felt like we were bothering them when asking for something. Overall, great location and view, but disappointing communication and service, especially regarding the unavailable facilities.