10/10 Excellent
Kerri
6 sept. 2025
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I highly recommend the AC Marriott Downtown Dallas for anyone visiting the area. From start to finish, my experience was excellent. Upon arrival, Freydie at the front desk was both friendly and professional, making check-in smooth and welcoming. However, I made a mistake with my reservation. Thankfully, Adrian Ngalongalo was there to help. He went above and beyond to calm me down and carefully walked me through all of my options. His professionalism, patience, and genuine kindness turned what could have been a stressful situation into a smooth and reassuring experience. It’s rare to encounter such thoughtful service, and Adrian truly made my stay memorable. It’s comforting to know that chivalry still exists! The rooms are upscale and comfortable, offering a great place to unwind after a day out. The hotel itself has a modern, stylish feel, and everything was spotless during my stay. Overall, the AC Marriott Downtown Dallas offers excellent service, great amenities, and a fantastic location in the heart of the city. I will definitely be staying here again and highly recommend it to others!
Kerri
Séjour de 4 nuits en août 2025