6/10
I called three days before my check in requesting an early check-in. I was told I needed to call the day before so the day before my I called requesting an early check-in. I was told I needed to call the day before so the day before I called and was told that I could check in between 130 and 2 pm. Whenever I arrived the white gentleman (only using ethnicity because so the hotel is aware of whom was there). The guy was rude I was told that nobody there would have told me that because thatâs how they handle it. I told him to look in my reservation because it had been noted he was rude about it, and still told me that it was not the way that it should be done. He did allow me to check in, but had a horrible attitude the next morning I spoke to him again, asking his recommendation on how to handle early check ins and he was still extremely rude
Nickey
Séjour de 2 nuits en juillet 2025