6/10 Satisfaisant
Mitch G.
20 juin 2025
Les points forts : Propreté
Great Tremont Location!
Great location, cute property. Had one big issue though -- there was a mother bird and her chicks nesting IN the living room wall in a huge gap on the exterior of one of the windows. The birds were very loud, especially early in the morning -- making sleeping in nearly impossible. When I contacted the 'owner' she said she was aware of the problem and had already contacted the actual property owner (she was merely leasing the property and then re-renting it on VRBO). But, she said since she didn't own the property it was up to the actual owner to resolve the problem. She said the actual owner was supposed to be sending someone, but that she had no ideal when they would come. The issue was not resolved by the time we left. This didn't seem right -- I would think the person collecting my rent money through VRBO would be accountable for the upkeep of the property, not simply 'pass the buck' to someone else. The VRBO renter should have paid someone to come resolve the issue, then sort it out with the actual owner later. This "not my problem" response was very unsettling. Hopefully, VRBO can work to hold their listing owners more accountable.
Mitch G.
Séjour de 3 nuits en juin 2025