Hôtels près du Cinemark Ames Movies 12 à Ames

« The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance! »

« We travelled to Iowa for a weekend stay. All 4 of us loved the convenient location. Breakfast included was a big plus. Staff was great and hotel was clean »

« Parking was frustrating as giant trucks blocked too many spots in the front and while there is parking in back, there isn’t a rear entrance. »

« Very clean property »

« Great clean hotel near Iowa State. »

« Staff was great and hotel was very quiet and clean »

« Breakfast, staff, clean room »

« Rooms were clean, had a good breakfast. Friendly staff »

« Strong smell of marijuana in the halls 3rd floor) each afternoon. Felt like the target would benefit from a deep cleaning. »

« It is in a fantastic location for families visiting ISU, we however had some yucky rooms with some maintenance issues. A toilet that kept us up all night as it continued to run, I also believe that because of that there was maybe a prior flooding issue as the corner near the TV had a damp rid box set up and the carpet was wet, the room also had a musty smell. We got in late and didn't feel like switching rooms so we just brought it to the front desks attention the next day. Our second room...

« The staff were very friendly and helpful, my son loved the pool and we enjoyed the hot tub. Waffles, sausage, eggs and others for breakfast, we couldn't have had a better stay! »

« My stay at this hotel was average. The rooms were okay and met the basic expectations for a comfortable stay. However, the property appears to need maintenance, as several areas look worn and somewhat neglected. The parking lot also seems poorly maintained, which does not create a great first impression. The breakfast buffet is quite limited compared to other hotels in the same category. In addition, the staff could be friendlier and more welcoming to guests. Overall, it is an acceptable place...

« Had bugs in the room, staff was not friendly at check in, she acted like I was bothering her for coming in. In the morning I left the keys in the room and my daughter left her phone so had to go to desk and get a new key … nobody was manning the desk. I waited 25 minutes, ringing the bell, calling the desk nobody around, yelled “does anyone work here” I finally had to walk down the hall to breakfast room and yelled for someone in there for a key. When I came back down 4 more families were...

« We were first given keys to an occupied room. They upgraded our room for the inconvenience but I didn’t want a room with a jet tub. The sheets and pillow cases were stained. The breakfast was extremely limited, cold, and poor. »

« I hated the fact that it looked as though the Bedsheets and pillows weren’t laundered. Impossible to reach anyone at the front desk to address the issue. There was someone else’s hair on the pillows. Stains on the sheets and towels in the bathroom. The carpet in the room was also dirty and grungy as if it had never been cleaned in its life. Never will I stay here again. »

« Room was dirty »

« I initially was put in a room that had a tub faucet that would not shut off once I turned it on there was no phone in the room couldn’t get the refrigerator door open, but they did switch me to another room and it was much better »

« Quiet, clean and comfortable. Stayed for 3 nights and enjoyed each one. The breakfast was served fresh every morning. Couldn't ask for much more to be honest. »

« TVs did not work in either room. Manager said to contact you do we could get a partial refund. »