4/10 Médiocre
Scott
Voyage en famille
30 oct. 2025
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
The only thing good about this place is the Staff. The photos make it look nice and up to date, which is NOT the case. The hotel needs a serious upgrade and the buffet breakfast quality was awful. During our stay we had 2 room locations. We are a family of 4 and were placed in the 1st room on the 1st floor next to the staff door - it was the handicap room because they were fully booked (we had booked our stay 2 months in advance). The staff door was self-closing and slammed shut often, late into the evening and very early morning. At 5am the coffee smell permeated our 1st floor room so badly, we could not go back to sleep. The bathroom had no counter space or shelves for guest toiletries, and no fan to mitigate the hot showers - especially with the hotel bathrooms only having sliding barn doors. The A/C unit was not working for circulation, only the fan mechanism which did not help, and no windows opened. After night 1, due to the door slamming and A/C, we asked for another room and were moved to the 2nd floor. Same thing, no A/C, no bathroom fan, and little counter space to put toiletries, especially for 4 people. I called the front desk about the A/C unit and she said they turn off the A/C at a certain time of year due to outside temps. I told her there was zero circulation, the room was extremely stuffy, and there is no fan in the bathroom to help with the steam. I then asked for a floor fan, which was brought up to us. Overall terrible experience, aside from the staff.
Scott
Séjour de 4 nuits en octobre 2025
