Nice location, but everything else wasn't.
Publié le 18 avr. 2017
Room was unclean, bathroom was worst, toothpaste all over the sink, kitchen sink was nasty too. Bed is old and makes lots of squeaky sounds wen u move about on it. Hallways and elevator was always dirty and needs vacuuming, saw the same pieces of garbage day after day, u have to go by reception to collect kitchen utensils and pots n pan, tissue, towels etc. White pillows were all mildew and looked dirty some towels were very old, stained, had small holes and needs to be thrown out. Entire place badly in need of air freshners especially the lobby, which is the entrance.
Commentaire laissé par : Direction de l'hôtel
20 avr. 2017 par General Manager, Direction de l'hôtel
Jan, thank you for being a guest at our hotel. Although you liked our location, we are sorry for the cleanliness issues you experienced during your stay and regret the inconvenience it caused. I have shared your concerns with my housekeeping team in an effort to improve our service and facilities moving forward. We appreciate your business and hope to have the opportunity to welcome you back soon!