Avis sur Hyatt Place Chengdu Pebble Walk
Hyatt Place Chengdu Pebble Walk
No. 669 Wanxiang South Road, Hi-Tech Development Zone, Chengdu, Sichuan
Avis
8,8
Excellent
9,4/10
Propreté
9,2/10
Personnel et service
9,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
Avis
30 janv. 2023
Séjour de 1 nuit en janvier 2023
8/10 Bien
Voyageur vérifié
2 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en décembre 2019
Réponse de Teresa le 8 janv. 2020
Dear Guest,
Thank you for providing your valuable feedback to us.
We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu.
In the mean time if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
6/10 Satisfaisant
Voyageur vérifié
25 déc. 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
No baths and difficult to get to
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Teresa le 7 janv. 2020
Dear valued guest,
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us.
I am extremely sorry to learn about that your stay experience in hotel.
Regarding the location of our hotel, there is a metro line no.5, just new released, near by our hotel, around 2 minutes by walking.
Our operation team will be pleased to assist you with the transportation if you would like to order DiDi or taxi.
Regarding the bathroom, some of room categories we have bathtub only.
Again I am grateful for all the feedback you provide, and I wish to have the opportunity to welcome you back again and see us being better in the very soon.
Hotel Management Team
10/10 Excellent
Voyageur vérifié
22 déc. 2019
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de teresa le 8 janv. 2020
Dear valued guest,
Thank you for providing your valuable feedback to us.
We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu.
In the mean time if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
10/10 Excellent
Voyageur vérifié
Voyage en famille
18 déc. 2019
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Réponse de Teresa le 7 janv. 2020
Dear Guest,
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us.
I am extremely sorry to learn about that you didn't enjoy the breakfast.
We are working on that to achieve and beyond our guests' expectations and aim to create seamless experience for our guests constantly.
Again I am grateful for all the feedback you provide, and I wish to have the opportunity to welcome you back to have an unique experience with us in the very soon.
Hotel Management Team
10/10 Excellent
YenJung
Voyage d’affaires
5 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
乾淨又舒適 位置方便
YenJung
Séjour de 3 nuits en novembre 2019
Réponse de Teresa le 8 déc. 2019
尊敬的客人,非常感谢您能抽出时间与我们分享您的入住体验。很高兴看到您给予酒店的评价,您的鼓励对激励我们的员工继续保持并超越客人期望有着很大的帮助。期待在不久的将来我们能再次为您服务。
10/10 Excellent
wenhsuan
Voyage d’affaires
4 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
wenhsuan
Séjour de 2 nuits en novembre 2019
Réponse de Teresa le 8 déc. 2019
Dear guest,thank you for providing your valuable feedback to us. Hope to see you in very soon.
8/10 Bien
Voyageur vérifié
11 nov. 2019
Voyageur vérifié
Séjour de 2 nuits en novembre 2019
Réponse de Teresa le 2 déc. 2019
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us. Hope we will welcome you in very soon again.
10/10 Excellent
Tsui Fen
Voyage d’affaires
5 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tsui Fen
Séjour de 2 nuits en novembre 2019
Réponse de Teresa le 2 déc. 2019
Thank you very much for taking the time to provide us with your observation on your recent stay experience with us. Hope we will welcome you in very soon again.
10/10 Excellent
pamela, sammamish, wa
Voyage en famille
10 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pamela
Séjour de 2 nuits en septembre 2019
Réponse de Reservation department le 10 oct. 2019
Dear guests, thank you for choosing our hotel.Your comments are a great encouragement to us.We will prepare a clean and comfortable room for you and provide you with perfect service.Hope you can choose us again.
10/10 Excellent
tong
24 sept. 2019
Les points forts : Propreté, personnel et service, équipements
tong
Séjour de 2 nuits en septembre 2019
Réponse de reservation le 26 sept. 2019
Dear guest, thanks for choosing our hotel.we prepared lot of local dishes for breakfast hope you enjoy it. we're so glad that you enjoy your stay, we want to make your trip more comfortable and perfect. we are looking forward to see you again~
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very satisfied!
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Réponse de Audrey le 8 sept. 2019
Dear guest, Greeting from Hyatt Place Chengdu Pebble Walk. We are very glad you choose our hotel as your accommodation in this trip and give us a good feedback. We try to provide best service make our guests feel at home. We looking forward your coming next time.
10/10 Excellent
Ram0516
Voyage en famille
19 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ram0516
Séjour de 2 nuits en juillet 2019
Réponse de frank le 19 juil. 2019
Dear guest,Warm greeting from Hyatt Place Chengdu Pebble Walk.Thanks for choosing our hotel! We are honor of you have a nice experience in this stay,And very appreciate your highly recognition.All of Haytt place staff looking forward your coming again.Warm regards.
10/10 Excellent
Voyageur vérifié
5 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Réponse de Audrey le 5 juil. 2019
it's not include above those rules.
8/10 Bien
Voyageur vérifié
20 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juin 2019
Réponse de Audrey le 3 juil. 2019
We will observe these rules.
8/10 Bien
Laura
29 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Rooms, Good Location
Laura
Séjour de 1 nuit en mai 2019
Réponse de Aylee le 7 juin 2019
Dear guest,Warm greeting from Hyatt Place Chengdu Pebble Walk.We glad to know your highly recognition our hotel.Your satisfaction is our motivation,Chengdu is a beautiful city,We looking forward your next time coming.
10/10 Excellent
Voyageur vérifié
24 mai 2019
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Aylee le 1 août 2019
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk.We are very glad you choose our hotel as your accommodation in this trip and give us a good feedback.We try to provide best service make our guests feel at home.We looking forward your coming next time.
8/10 Bien
Voyageur vérifié
6 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en avril 2019
Réponse de Aylee le 10 mai 2019
お客様、ありがとうございます。成都のサウスリーにあるキャサリン・ガオン・ホテルにご宿泊いただきました。ホテルは佳辰不動産会社が管理している。入り口の道路で降りると車が多いことがある。ホテルの入り口で降りることをお客に勧める。あなたが再び成都に到着することを期待します。
4/10 Médiocre
Voyageur vérifié
27 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de AyleeZhao le 3 mai 2019
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk.We are glad of your stay in our hotel,Could i know about your stay experience in this trip?Could i know your feedback for our inprovement?Our vision is to serve every guest well,sincerely.We Looking forward your coming again.
10/10 Excellent
BYUNGCHUL
22 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고~ 최고!
BYUNGCHUL
Séjour de 6 nuits en avril 2019
Réponse de AyleeZhao le 13 juin 2019
안녕하세요, 청두 상남리 카이웨자쉬안호텔에서 인사드립니다.소헌은 즐거운 마음으로 입주를 하였고 훌륭한 체험을 하였으며 집의 모든 손님들을 정성껏 위해 봉사하였다.다시 입주를 기대합니다.
10/10 Excellent
Voyageur vérifié
20 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Réponse de AyleeZhao le 3 mai 2019
Dear guest,We are honor of you have a nice experience in this stay,And very appreciate your highly recognition.All of Haytt place staff looking forward your coming again.Warm regards.
8/10 Bien
Peipei
6 avr. 2019
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Peipei
Séjour de 4 nuits en avril 2019
Réponse de AyleeZhao le 3 mai 2019
Dear guests, Thank you for choosing our hotel and sharing your experience with us. The hotel is located in Chengdu high tech area, the shopping center, restaurants, bars and other facilities all around the hotel, the convention and exhibition center are more than 10 minutes by car, from the city subway station have hotel shuttle; about 20 minutes' drive from the city center. The panda base you mentioned is located in chenghua district, which is an AAAA scenic spot in the far suburbs of Chengdu, about 40-50 minutes' drive from the hotel. The Leshan giant Buddha is located in leshan city, 150 kilometers away from Chengdu. We are look forward to Chengdu next time to explore the Chengdu’s local culture.
6/10 Satisfaisant
KateG
Voyage d’affaires
5 avr. 2019
Les points forts : Personnel et service et équipements
KateG
Séjour de 1 nuit en avril 2019
Réponse de AyleeZhao le 30 avr. 2019
Dear guest,Thank you very much for your recognition to the hotel staff. When the staff booked a taxi for you to airport, they may not have told the driver the specific terminal. We are so sorry for the inconvenience caused to you. We will certainly strengthen the training to all staffs. We are look forward to seeing you next time.
10/10 Excellent
Voyageur vérifié
2 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2019
Réponse de AyleeZhao le 9 avr. 2019
Dear guest,Thank you for choosing our hotel and give us highly score feedback,We looking forward your coming again.
10/10 Excellent
INKEE
28 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
INKEE
Séjour de 2 nuits en mars 2019
Réponse de AyleeZhao le 31 mars 2019
亲爱的客人您好,感谢您入住成都象南里凯悦嘉轩酒店。我们竭诚期待您的再次入住,祝您生活愉快。
4/10 Médiocre
Voyageur vérifié
Voyage en groupe, Voyage d’affaires
24 mars 2019
Les points forts : Propreté
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 4 nuits en mars 2019
Réponse de AyleeZhao le 2 avr. 2019
Dear guests, Many thank you for choosing the Hyatt Place Chengdu Pebble Walk.We are honored to have you here, But we are sorry to trouble you.If you still have questions, Please timely feedback to us.Have a nice day.
10/10 Excellent
Jessica
24 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 2 nuits en mars 2019
Réponse de AyleeZhao le 29 mars 2019
Dear guests, thank you for staying at the hyatt place chengdu pebble walk.The hotel is located in No 669 wanxiang south road,Xiangnanli is a living district With Chengdu real style,When you arrival Xiangnanli then you have arrived hotel.We are very glad to get your favor,We looking forward your next time coming.
8/10 Bien
M
Voyage d’affaires
23 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M
Séjour de 3 nuits en mars 2019
Réponse de AyleeZhao le 27 mars 2019
Dear guest, Greetings from the hyatt place chengdu pebble wallk.Thank you for your recognition of our laundry service. This is what we should do.Thank you for your feedback. In the future, we will strengthen the skills training of our staff and improve our service quality.I hope you will have a better experience next time when you check in.Warm regards.
10/10 Excellent
Michael
20 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michael
Séjour de 2 nuits en mars 2019
Réponse de AyleeZhao le 31 mars 2019
Dear Customer,Greetings.It's our honor that you choose our hotel as your accommodation in chengdu.We are appreciate your nice comments,Customer satisfaction is our motivation.We looking forward your next time coming,Sincerely.
10/10 Excellent
MRC, Sharjah, ae
Voyage en famille, Voyage d’affaires
9 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MRC
Séjour de 3 nuits en mars 2019
Réponse de AyleeZhao le 15 mars 2019
Dear guest,Greeting from Hyatt Place Chengdu Pebble Walk,Here, on behalf of all the staff of the hotel, I would like to thank you for choosing our hotel. Thank you for your recognition and love for us. This is what we should do.As the old saying goesemories., there is bole in the world, and then there is a swift horse.It is because of your support that our strength becomes stronger.The future can be expected, Wish you can have more beautiful memories in our hotel stay.
8/10 Bien
Ho Leung
4 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ho Leung
Séjour de 2 nuits en décembre 2018
10/10 Excellent
Voyageur vérifié
2 janv. 2019
Voyageur vérifié
Séjour de 3 nuits en décembre 2018
10/10 Excellent
wenhsuan
13 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
非常棒!
wenhsuan
Séjour de 2 nuits en décembre 2018
Réponse de AyleeZhao le 27 déc. 2018
尊敬的客人,感谢您选择成都凯悦嘉轩酒店。您的肯定鼓励着我们更加努力,期待您的再次到来。祝您及家人万事胜意!