Chegutu - Nos maisons d'hôte de charme

« This place is the worst I have ever seen in term of professionalism. First of all, they did not find our booking. Then, they pretended we did not pay, even when we did show them the proof ou payment and the fact that money was taken from our bank account. They were absolutely rude and spoke very badly to my staff (I booked 3 rooms for people of my firm). It seems like a scam, when they presented fake payment failure. Please hotel.com, dont work with hôtels like that. »

« Le bâtiment est ancien, et même les meubles. Pas très bien entretenu. Mais un personnel très accueillant et serviable »

« Good »

« I was not able to stay here. The hotel was not where it said it was and did not exist. I tried to contact Expedia but just got circular bot garbage and disconnection. Finally Expedia just ghosted me. Never did they offer any other accommodation or my money back. And once disconnected, even though they knew definitively I could not stay there, it was though my problem vanished, and they made no further effort to compensate me in any way. I want my money back and I don’t think I’ll ever use their...