Hôtels près du Centre de loisirs The Swan Centre à Berwick-upon-Tweed

« Had a 2 night stay. Booked this property as it had an elevator and travelling with an elderly parent with reduced mobility. On arrival late in the evening we learned that both elevators were out of order. We were on the 3rd floor with no other suitable rooms available. With assistance from staff and another guest we made it to the room. We were able to switch to a lower room the next morning. All staff were very apologetic and went out of their way to help us make the stay positive...

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« Well situated, quiet, shops nearby and handy for the local history. »

« First class stay, quality of fresh food was quite amazing for a small place, fresh Lobster on the menu and breakfast was excellent with lots of fresh local produce. Will definitely come back! »

« Clean and cosy, what more do you need? »

« Friendly staff and great room highly recommend »

« First time i have stopped at this hotel but it will not be the last really pleasant owners and staff lovely big room and on suit bathroom and great breakfast at a nice price. Plus it has it own pub. »

« Comfortable beds, great linens, all the extras you would expect in a better quality hotel. They even left eggs and bread for breakfast so we wouldn't need to run out on the first evening. I loved the unique decorating touches and gardens. But I needed a step-stool to unlock the patio door and could not find one. Also, please provide explanations for starting the dishwasher and washer - your American guests were not familiar with the brands and did not want to risk abusing them. And the...