Hôtels près du Centre commercial West End Mall à Kisumu

« Staff was fantastic!! »

« Great location »

« Excellent value! Very comfortable guest house with breakfast, a lovely porch for sitting, and excellent security. »

« J ai regretté que dans un établissement de ce standing. Il soit impossible de se procurer de l eau gazeuse. »

« Staff were exceptional 👌 Ambience great Room spacious clean and modern Royal breakfast❤️ we will definately come back Thank you Sovereign hotel 🏨 »

« the staff were great and there promptness was quite outstanding, the only issue was the wifi which was so strong in my room 105, but everything else was great. »

« Receception was very decent. »

« Very quièt place nice friendly staff »

« Nice environment with clean rooms and a hot shower. Friendly staff. Food prep was a little slow but the food was good. Enjoyed the stay. »

« Very nice and spacious room with very friendly and helpful staff! »

« Shops were nearby »

« Check in east smooth »

« Very friendly staff and clean rooms. The only setback is the bathroom which is toilet and shower combo. The instant shower is also not easy to get used to. »

« There are two Metropak Hotels. The images show Breweries one which I presume is modern. I ended up in the other one but was too tired and wary to go to the Breweries hotel »

« This place was definitely not as advertised, it is not family friendly or safe for a foriegner, AND all you have to do is ask any local, i wouldnt stay and they would not give a refund, but if Hotels.com continues to advertise them falsely I will have not only the BBB .. I did take my family to a more reputable place across town »

« Wi-Fi available but make sure you ask for the password. We took 4 showers, and only got warm water once. Bed uncomfortable and mosquitoes were bad. »

« A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room. »

« This was the ABSOLUTE WORST HOTEL/RESORT EVER!!!! Bait and switch!!! The property is completely run down, the room was awful, they had a 24 inch computer monitor as a tv (that didn’t work)!!! The net for the mosquitos was dirty. Let’s get to the bathroom, the tiles were worn, cracked!!! The water was cold( was told the hot water WAS on, but was not!!!) The water fixtures came apart!!! The towel were still looking dirty!!! Then there was a huge trail of ants (small ants) by the door...

« Horrendous. Too hot. Falling apart. Infested. »