we got to the property at 1 am . Had to call front desk clerk to check in . he advised us the room was not ready and was going to find a "clean" room for us. after waiting for 10 minute at the lobby he came back and gave keys. when we got to room 2221 the odor was terrible, the carpet all stained with black spots and the beds poorly made. I returned to the front desk to change rooms and was informed they had n other 2 queen beds. front desk clerk offer a refund but I needed a room to sleep after many hours driving. he ended up offering two king rooms which were decent but filthy. we found stains in the sheets and a sock from previous guest. very dissapointing.
There was nothing particularly wrong with the room but it could use some updates and I'm guessing the age made it feel less than ideal. I did have to repeatedly close the door to the parking lot as those staying there and people cleaning propped it open with rocks and the door mat. That's a security issue that shouldnt exist.
There was no front desk attendant. Only a number posted to call. I was redirected to a nearby hotel where they gave me a key to the original hotel. There is no front desk attendant here during the night.
Got there the pool was closed. Tv satellite was down the whole stay. No washcloths in the linen. No vending machines. Had to have the room key activated everyday.
tv did not work
bath & room smelled and dirty
front desk did not answer the phone
made reservations for king bed got a queen.
key did not work to pool
hotel doors were not secured
Place was in a quiet area close to stores . Rooms are ok carpets could use some cleaning also if there's no smoking they need to enforce it walking to our room you could smell the marijuana all over !!!! Also pool needs to be clean!!! But i guess you get what you pay for!!!