6/10 Satisfaisant
Voyageur vérifié
25 août 2019
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
charming, but underwhelming
At first glance, I wanted to love this authentic-seeming B&B for it's good location (very close to the Duomo and the main historical center) and it's charm (painted ceilings, adorable sitting room...). But I was quickly disenchanted just a few hours after our arrival. We arrived at noon, and were welcomed by the owner (friendly, warm welcome) and told our room wasn't ready, but we could leave our luggage and return in one hour. So we had a quick lunch, and at 1:15 pm, our room still wasn't ready, and we were invited to wait in the sitting room. We waited for nearly another hour before we could finally go to our room. The room itself was clean and the bed was comfortable, the A.C. worked well. However, the bathroom was nothing short of a disaster. As this B&B is in an historic building, the plumbing had to be adapted to install bathrooms in many rooms using a sort of pump system connected to the toilet that was supposed to carry sewage and shower/sink water out of the room. The pump system was not working well: as soon as you start the shower or run to water in the sink, the smell of sewage fills the room, water also backed up in the sink and was very slow to drain, after taking a 5-10 minute shower, the pump box thing appeared to be leaking and there was water over half the bathroom floor. Flushing the toilet also proved slightly problematic (sometimes needs up to 3 or 4 flushes to flush everything).
Voyageur vérifié
Séjour de 2 nuits en août 2019