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"I would sincerely thanks ALL the staff , all those I forgot names , From security guys and lady , who always have a word and kind smile , doormans great guys and good senior sir , all cleaners , room have been perfect everyday , always , with never perturbating customers , all the people at the breakfast , and bar / always a smile and very efficient , what else on morning ? Receptionist too, Grace senior manager at the desk , who gave me a very late check out , huge thanks for that , and the kind senior man who take care about you if you can’t open your safe … all those people deserve more than a thanks . Those kinds of behaviors and service is usually even not meet in big luxury brands 5* hotel. About sincerity and kindness / it’s not about stars / it’s about Ghana. Thanks for everything . Really. "