Caerphilly : Residences

« Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service! »

« The apartment was amazingly clean. There was everything in there you could want Communication was outstanding. Very close to all amenities. All within 5 minute walk. I would highly recommend to anyone to use this apartment. Number 10 »