10/10 Excellent
Dee Dee D.
6 janv. 2026
The Five Star Rating is for our host. It’s when things don’t go as planned, that good customer service is important. We had booked Frog Water for a family get-together with relatives traveling from several different places to gather for the holiday. When we arrived, we saw a heating service truck out front. After speaking with the service man, he informed us the heat could not be restored until after the weekend. So yes, we were disappointed, and we had to make last-minute arrangements. Sometimes things happen and it is no one’s fault. Jason, the Host, was very apologetic and refunded every cent of our fee including the VRBO fee. Further, he gave us a discount toward another booking. I don’t think anyone could ask for more. While I was inside speaking with the heating servicemen I took a quick tour. The home is just beautiful, well appointed and spotless! It would have been perfect for our family and grandchildren. So we have already booked for next year.
Dee Dee D.
Séjour de 2 nuits en janvier 2026





















