Nos maisons d'hôte de charme à Burnley

« The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was...

« Very nice lodge next to the town center »

« We really enjoyed our stay although we didn't meet the owners we spoke to them on the phone and they were very friendly and welcoming we could not get the channels on the tv to work but that was probably us. We would stay again if we were up in Preston. »

« Horrible experience. They gave me the wrong code for the lock box so I wasn’t able to get in until 645 pm. The place was a mess as well. When I finally got into my room it reeked of weed. When I told them about this they told me just to light a candle. I left and asked for a refund immediately, and they stopped responding until Expedia got involved. Then they eventually denied it. Awful service, gross place »

« Great location with parking on street, easy and comfortable stay. Pool table was a hit with my teen boys! »

« Accueil très chaleureux, le style anglais dans tout l' hôtel avec un petit déjeuner savoureux ! je recommande vivement cet établissement »

« Good location, but some things could be improved We stayed at the hotel and overall had a mixed experience. The location is very good—it’s not far from the city centre and also not far from the train station, which was very convenient. The first room we were given had a double bed, which was fine as I was staying with my daughter. However, the shared shower was not working properly and there was no hot water. Thankfully, Joan was very helpful when we contacted her and arranged for us to move...