I normally would have given this hotel / our stay a 5 star out of 5 because the hotel is very well situated near the old town and the beach, and we had a great suite with a great sea view and the large private terrace, the hotel has some great facilities such as free parking , private beach , and a spa and fitness center. The Staff in general are kind and friendly.
Unfortunately, I had a horrible experience at the hotle beach. As the woman who did our check in forgot to explained to us how the beach towel system works, o when we arrived at the hotel beach desk, while I am trying to understand how to get the beach towel, the old guy who is in charge of the hotel beach just screamed at us because we did not have the beach towel card and got very angry at us and telling us we are wasting his time as he is very busy. and through my later observation I noticed he took his time to chat with all the female client. I dont think any client should be screamed at in any hotel in general, especially a 4 star hotel. Unfortunately this incident ruined my experience and stay at your establishment.