Firstly this is not a 4* hotel. This is probably a 2 or 3 at a push. I booked this for 7 nights through Expedia for a executive double with city view (if you’re going to book this hotel, book though them as you’re protected.
First day I checked in to the hotel, thought it was weird that our room was on the 5th floor, strange for a city view. I get up to the room and the key doesn’t work for the room. Back down the lift and already 3 people waiting with the same issue. Get back up to my room again, enter and looks like something from the early 2000s, marked walls and furniture. Also this is a standard room with no bath unlike the booking suggested. Went back downstairs and the receptionist said this was a executive room. Yeah ok, thought I’d let it slide and just make the most it it. Went out through the day, came back and thought I’d see what the restaurant was like. Restaurant was open from 7-10pm. Half 8 and it was closed, In fact, this wasn’t even open the whole evening. Asked for some water and they couldn’t give me it. Used the water in the mini fridge.
Day 2 key didn’t work again, mini fridge wasn’t re stocked and bar and restaurant shut again. No water supplied, already eaten out so didn’t need the food.
Day 3 key didn’t work again, mini fridge wasn’t restocked, just to add, air con is also absolutely crap. Restaurant was open but not for food, got some nice wine.
Day 4 we had had enough needed a bottle of water they couldn’t provide as the restaurant was closed!
