Châteaux à Boldon Colliery

« Personnel aimable et accueillant. Mais hôtel très vieillot qui mériterait un rafraichissement, ce n'est pas vraiment le standard attendu d'un Mercure. »

« The Hotel location is fanstantis as it is close to restaurants. The Hotel reception need upgrading, completely We found it selfish of the Hotel to outsource its parking to a 3rd party - as we choose FREE parking in the Expedia filter. Guests like paying for all amenties direct, rather than to a 3rd party. Overall, it was okay, as it was a 1 night stay. »

« Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve »

« Hotel 1 peu vieillot. Du bruit dans les canalisations, pas de prise électrique autour du lit pour le smartphone, pièce froide. La qualité n'est pas à la hauteur du prix. L'emplacement est top. »

« Lovely hotel n free parking »

« Great location, with loads of parking in the area and really close to the station (handy to get to Newcastle) and the seaside. The staff was helpful when we had an issue with the check in, and was always responsive to our requests. The room was alright, even though the bed wasn't exactly comfy, and the timed fan in the bathroom wasn't ideal at night. The best thing overall was the cafe, in which we went for all the three days. Hats off! The staff was amazing, and they could accommodate our...

« Room was exceptionally clean with a very comfortable bed. One of the double glazed window units was blown and required replacing and the ensuite was a little tired and needed upgrading. Breakfast was very good, as was the evening meal. Staff needed chasing up not keeping up replacing side plates, and keeping coffee pots full. Staff were quick to apologise and bring out replacements. We will almost certainly visit again, despite getting a few things wrong the staff were extremely friendly and...

« Couldn’t fault anything, very welcoming, great room , comfy bed. Excellent breakfast and nothing was too much trouble. Great location on the high street, and lots of info on parking, warming out etc. will definitely stay again on a next visit to Tynemouth. »

« Good hotel with good comfort, but energy waste is huge »

« Magnifique séjour dans cet hôtel de rêve. Très confortable et quelle ambiance. Excellent rapport qualité prix. On reviendrait avec grand plaisir. Petit déjeuner hors du commun! »

« We travel from Canada to visit family in the North East every year and have stayed here three times now. It has a great atmosphere and the food is very good. We’re already planning for 2027 and we will be back. »

« Seul intérêt : en face de l aéroport. Aucun des standards d un 4*. »

« The hotel is much further from the station than small maps suggest and it is almost entirely hidden by other buildings. The area is rather run down. »