4/10 Médiocre
Linda, South Cle Elum
15 oct. 2025
Les points forts : Propreté
The staff was fine, but the total experience was not. We arrived at 8:30 PM and was told our room was not ready; the dishwasher in our room was broken but they were almost finished cleaning the room. When we returned after dinner they said they'd call us in the morning to change rooms. We asked why we had to change rooms and the reason given was that they had overbooked and were having to make lots of adjustments ( we called the desk in the morning & found that the reason was that they were going to replace the dishwasher. We said we'd do without the dishwasher and wouldn't be changing rooms). They did give us each $40 credit at their little snack store but said they couldn't give us anything off the registration because Expedia already had the money. The window coverings were controlled by a keypad with no directions, and the room lights automatically all came on 3 times between midnight and 7am so we were wakened and had to get up to turn them off. Oh. And no hair dryer, which would have been a disaster if my roommate hadn't brought hers. Needless to say, we will not be back...even though the beds were comfortable.
Linda
Séjour de 2 nuits en octobre 2025