Three Bears Resort, an Ascend Collection Hotel Avis, Prix & Photos 2025

10/10 Excellent

Claudia, North Branch

10 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Good in all amenities

Séjour de 2 nuits en août 2025

8/10 Bien

Zoran

1 sept. 2025

Nothing special

Séjour de 1 nuit en août 2025

4/10 Médiocre

Jenna

27 août 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

A lot of

Séjour de 3 nuits en août 2025

6/10 Satisfaisant

Jody

Voyage en famille avec de jeunes enfants

27 août 2025

Have been coming for years and the last few times it's been getting bad but this time was the worst. We were here Mon-weds and even though the calendar said the outdoor pool would be open it wasn't, and yes, the weather was warm enough for it to be open. I guess they started closing both indoor and outdoor pools on Tuesdays, so we spent $300 to spend the day at Jellystone, which is always a ton of fun, but wasn't planning on going there. Ended up having to go to Tomahawk to get food because the restaurant AJ'S wasn't open and not sure if the others were. The arcade was a joke. Games weren't working and didn't give the kids the right amount of tickets they earned. The bathroom in the indoor water park didn't have paper towels and the hand dryers didn't work. It's just disappointing.

Séjour de 2 nuits en août 2025

6/10 Satisfaisant

Kim

Voyage en couple

26 août 2025

Les points forts : Propreté et personnel et service

The room was clean and nicely stocked. Floors were a little dirty. Was disappointed to find out the indoor/ outdoor hot tub was not working and worse yet, they were not planning on fixing it. They also talk about lots of upgrades but all I seen was the check in desk was moved and the restaurant and pizza place was combined and it wasn't a regular restaurant but more of a snack bar. No regular menus and meals. Disappointing since there isn't much for restaurants close by. Overall it seems like this place is going down hill and the new owners don't want to put the money in to it to keep things up which in the long run will make them lose customers.

Séjour de 3 nuits en août 2025

4/10 Médiocre

Geraldine

24 août 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 1 nuit en août 2025

4/10 Médiocre

Ryan

16 août 2025

Séjour de 1 nuit en juillet 2025

10/10 Excellent

Alex

14 août 2025

Séjour de 1 nuit en août 2025

10/10 Excellent

Dillon

10 août 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Good

Séjour de 1 nuit en août 2025

4/10 Médiocre

Teresa

Voyage en famille

10 août 2025

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

A positive shout out to David and Theresa. The front-end manager did go above and beyond when she was finally in. The staff said they tried to call and message her, but she had no information from them which caused issues with our celebration that she fixed. Our reservation was also messed up, so we almost lost our room. Housekeeping was nice, but a translator was needed (Google is great). The MAXIMUM depth anywhere is 4' in the water and averages between 3'-3'6". One of the lifeguards even told me she couldn't even swim! This is definitely a little children's place. The closest place to do anything really is Tomah, and that's a slight drive unless you rent carts. The main few staff members were run ragged, as there was no employees available to do anything; therefore the bar was almost always closed. PS. The resort air conditioner was broken, and the air was dead/stale. There should at least be fans used for the comfort of everyone!!!

Séjour de 2 nuits en août 2025

10/10 Excellent

Dan

Voyage en famille avec de jeunes enfants, Voyage en famille

9 août 2025

Kid friendly

Séjour de 2 nuits en août 2025

8/10 Bien

Jill

Voyage en famille avec de jeunes enfants

4 août 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Front Desk Lexi was amazing Very friendly, knowledgeable and when we called she was able to accommodate an early check in. She was great with the kids. We loved the pizza and the young lady who took our order was great. Very nice stay

Séjour de 1 nuit en juillet 2025

6/10 Satisfaisant

Suzanne

3 août 2025

Les points faibles : Infrastructures et conditions de l’hébergement

Many repairs needed.

Séjour de 2 nuits en juillet 2025

10/10 Excellent

Heather

30 juil. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 2 nuits en juillet 2025

8/10 Bien

Carrie

24 juil. 2025

Les points forts : Personnel et service

Liked it could be a little cleaner

Séjour de 2 nuits en juillet 2025

4/10 Médiocre

Kristine

Voyage en famille

22 juil. 2025

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

Negatives: The hair dryer they provide in the room sparked and smoked so I called down to get it fixed. 9 hours later I returned and it still wasn't fixed so I went to the front desk and they explained that the maintenance man couldn't get in because they couldn't find the master key. The hotel bar was closed the whole weekend, which is one of the amenities we really wanted for hanging out since it was a family reunion. The air conditioning in the room smelled like damp basement and when I tried to turn it down the heat kicked in and smelled like something burning The party room for the reunion was really hot, I don't think the air was working at all. Lots of sweating. One of the hot tubs was closed in the water park due to a leak and the space was not very well lit. Positives: pool areas had lots of lifeguards They allowed us to use a firepit outside of the banquet room which was nice once the sun went down. They gave us a huge banquet room and our bartender was great and the catered food was good. Breakfast was good and good portions, but restaurant reminded me of a roller rink snack bar instead of a real restaurant. Over all the place was run down and understaffed.

Séjour de 2 nuits en juillet 2025

2/10 Horrible

alicia

21 juil. 2025

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

The property was very unsafe with broken fence railings my grandson almost fell 10 feet to the ground, i caught him just in time ! I have pictures of all this! The lawn was not mowed very weedy and could not exit the back basement door due to weeds being so tall. Mold in the bottom level and made me sick .

Séjour de 4 nuits en juillet 2025

10/10 Excellent

Elizabeth

19 juil. 2025

Séjour de 2 nuits en juillet 2025

8/10 Bien

Chelsea

10 juil. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Séjour de 2 nuits en juin 2025

8/10 Bien

Katie

Voyage en famille avec de jeunes enfants, Voyage en famille

8 juil. 2025

Les points forts : Propreté et équipements

We ultimately enjoyed our time, however if we were to go back prior to any updates we would do things differently. There was only one restaurant open and it was SLOW. Even if we were the only family ordering it took over an hour to get our food. Didn’t matter what time of day or what we ordered. It was quite mind boggling how scrambled eggs and a waffle could take that long?! So if we stayed again we would make sure we brought things for some breakfasts and lunches. It was a bummer the outdoor food wasn’t open as we spent a good chunk of our time there. Again, if we were to be back we would bring more food/snacks for pool time. We ate out for dinner all 3 nights we were there (The Pines right down the road was awesome!). Both pools are nice and the kids loved them. But they couldn’t use the basketball hoops in the outdoor pool because they were so rusted they might break. Indoor waterpark the only issue was tubes, by the afternoon you would be hard pressed to find one inflated enough to use. I understand they are short staffed but should have someone walking around during the day to reinflate them. When we got to our room the mini fridge was leaking and the floor was wet in front of it. The front desk gave us towels and said maintenance wouldn’t be in until the next day. Mini golf was fun but $10/person each time is a lot if you are staying! Should have a deal of some sort, unlimited golf for $X. Staff was friendly! Live music was fun on Friday night!

Séjour de 3 nuits en juillet 2025

8/10 Bien

Kimberly

Voyage en famille avec de jeunes enfants

6 juil. 2025

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

Overall a pretty good experience, their air conditioning wasn't working the best. The indoor water park could have been a little cleaner.

Séjour de 1 nuit en juillet 2025

6/10 Satisfaisant

Monica

Voyage en famille avec de jeunes enfants

5 juil. 2025

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

The staff was very friendly and helpful. The resort was nice for an overnight visit however I feel like there couls be some updates made throughout to include expanding and updating the outside Waterpark. Online it seemed bigger and it could use some sprucing up. The mini golf should be included with room. The whole mini golf area needs revamping. The rooms were ok but they could include coffee pot and also could use cleaning under and behind furniture. Overall it was a nice overnight getaway.

Séjour de 1 nuit en juillet 2025

6/10 Satisfaisant

TOM

Voyage en famille avec de jeunes enfants

5 juil. 2025

Les points forts : Propreté

Over charged at check out. [Hotel service charge] Charged twice!

Séjour de 2 nuits en juin 2025

6/10 Satisfaisant

Amy

3 juil. 2025

Séjour de 1 nuit en juillet 2025

8/10 Bien

Anamary

Voyage en famille avec de jeunes enfants

30 juin 2025

Les points faibles : Propreté

The place was good, kids had fun in the water park. It was not very clean though.

Séjour de 1 nuit en juin 2025

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Three Bears Resort, an Ascend Collection Hotel

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