Independent Collection à Bitung

« Very good for a night »

« Our family had stayed here many times. The best customer service. Very nice hotel and excellent breakfast buffet. Highly recommended. »

« Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep »

« Super mooi verblijf. Lekker zwembad en goed eten. Ook de gym was goed! Puntje voor verbetering: we kregen geen gratis water bij lunch en diner. Het was ook niet de bedoeling dat we dat pakte want dat hoorde bij het buffet en niet bij a la cart. »

« Ik kreeg een rook kamer met blinde muren. Geen ramen. Na 2 nachten kreeg ik op eigen verzoek een rook vrije kamer met uitzicht op zee. Geen extra kosten voor deze upgrade te betalen. Het ontbijt was goed en de bediening prima. Bij check out vanochtend ontbijtje mee gekregen ivm het vroege tijdstip om 5 uur am. »

« The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected. We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck. The restaurant...

« For a budget hotel it was absolutely fine. Quite new still so not grotty. We were at end of corridor but others on floor were very noisy at all hours and sound travelled well! Basic but nice breakfast. Indonesian food and bread/toast with spreads. »

« Rapport qualité prix très raisonnable. Chambre très petite (presque au standard japonais) mais confortable. Bonne literie. Propre. A mi chemin entre le centre ville, le port, les centres commerciaux. Petit déjeuner bof... Service souriant et aimable. »