Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement ne dispose pas de parking.

Quelle est l'heure d'arrivée à l'hébergement Shaftesbury House - Our City Apartments ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 16 h 00.

Où se situe l'hébergement ?

Centre-ville de Birmingham - Cet appartement se trouve à moins de 10 minutes de marche des sites suivants : Old Rep Theatre et Bullring & Grand Central. Stade Utilita Birmingham et International Convention Centre (ICC) se trouvent également à moins de 2 km de distance. Station de tramway Grand Central et Birmingham (QQN-Gare de Birmingham-New Street) sont à moins de 5 minutes à pied.

Shaftesbury House - Our City Apartments Avis, Prix & Photos 2026

À propos du quartier

Dans le quartier Centre-ville de Birmingham à Birmingham, vous trouverez Shaftesbury House - Our City Apartments près d'une gare. Si les célèbres Broad Street et Bullring & Grand Central raviront les fanas de shopping, l'emblématique Cadbury World comblera les voyageurs curieux de tester les attractions prisées des environs. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Stade Utilita Birmingham et Stade Villa Park. Consultez notre guide de voyage sur Birmingham

Afficher plus d’appartements à Birmingham

4/10 Médiocre

Dean, Corby

2 août 2019

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Les points faibles : Personnel et service

Nice studio, good location, appalling organisation

First things first, it was a nice, clean studio but that's only part of the story. There's no regular reception and I wasn't contacted to be given an access code. The 3 phone numbers given at the front door didn't work (voicemail x2, and a company name which didn't correspond with the name of the hotel). My room wasn't ready so I had to wait around for it to be cleaned. 10am or 10:30 checkout? Depends where you look and who you ask. Inconsistent information. Also, the staff seemed to have double booked a room as the man who arrived at the same time as me found his room already had someone in it. This concerned me as, for all I knew, someone could have been in my room whilst I was out. When I arrived back in the evening there were 2 men sleeping on bean bags as they couldn't get hold of the staff on the phones either, and their belongings were locked in the reception room. In no way was this a relaxing stay. Sure, the bed was nice, but the organisation and security flaws meant I slept with one eye open. I think pigs will fly before I stay here or with this company ever again.

Séjour de 1 nuit en août 2019

4/10 Médiocre

Karen

16 mai 2019

Les points forts : Personnel et service

Les points faibles : Confort de la chambre

Awful Location

Apartment clean but area it is in is dreadful. Would not stay again for this reason.

Séjour de 1 nuit en mai 2019

8/10 Bien

David

3 juin 2018

Les points forts : Propreté et confort de la chambre

good

super convenient. and clean and well appointed. lots of space. slight slowness of response from service staff but overall good value.

Séjour de 2 nuits en mai 2018

8/10 Bien

I J

1 juin 2018

Les points forts : Propreté, personnel et service, confort de la chambre

Lovely staff. Would recommend a written apartment guide/manual since the front desk is open limited hours though for things like using the WiFi and intercom.

Séjour de 4 nuits en mai 2018

8/10 Bien

Steve

23 mars 2018

Les points forts : Personnel et service et confort de la chambre

8/10 Bien

James

18 mars 2018

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

City apartments break.

Good apartment. Very close to station. Very helpful staff. Problem with WiFi and TV. Could be a bit cheaper.

Séjour de 3 nuits en mars 2018

2/10 Horrible

Shannon , Worcs

16 févr. 2018

Les points forts : Propreté

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

Would never visit again

Avoid at all means if you’re looking for value for your money. Very awkward meeting, was made to stand outside for 5 minutes to wait for someone to open a door for us to the reception - no WiFi wrote down, just told to us to remember the login and password - initially looked ok to the eye - we dropped our stuff and left the apartment as we had things we needed to do. After arriving back to look thoroughly around our apartment we realised it wasn’t very nice. Very industrial, looked like it was very cheaply decorated, chipped paint on the walls, cheap signs around which were peeling off, bed felt about 10 years old, never mind the rest - the list is endless. They state they had laundry facilities available - no washing machine anywhere in the apartment & when contacted later in the evening was told I couldn’t use them & that they will be open at 9:30am as there is no staff to let me in. (They also charged me a £25 cleaning fee when I got to the property which wasn’t stated before purchasing) So basically had no way of washing work uniform which was needed for the next day - customer service was awful & dealt with very unprofessionally. I’ve contacted the office several times and they’ve chose to ignore my calls and message I left (all I asked for was my £25 cleaning fee back as I left the apartment to stay elsewhere as it was that awful) I will never in my life return or recommend to anyone, EVER

Séjour de 1 nuit en février 2018

8/10 Bien

Chong

16 juin 2017

Les points forts : Propreté et confort de la chambre

Good location but remote check in/out by 0844 no.

Really good location just opposite the John Lewis of New Street Station, easy access and good Chinese restaurants around. However no one at reception, and because booked through hotels.com no PIN given and have to call 0844 number for access into the building and for key collection. Also because of this no VAT receipt issued and have to call the same number again ask them to email over.

Séjour de 2 nuits en juin 2017

4/10 Médiocre

chris

11 juin 2017

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Oof!

I was always told to only say something if it was nice so here goes - the location is adjacent to New St station so excellent.... I have stayed at City Quarters hotels in London and found them to be relatively expensive but in tip top condition. I doubt very much that this is part of the same chain. The exterior looks run down and once inside the lobby the smell is of last night's curry. The eoom itself is a reasonable size but very run down. The bed is uncomfortable - it felt like a fold me up - and the bedding and pillows were poor. The furnishings are old and cheap - the tv was the size of a teabag - and the bathroom floor is metal!. Nasty.

Séjour de 1 nuit en juin 2017

10/10 Excellent

Robert

30 mai 2017

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Chrysostomos

15 mai 2017

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Nice and clean apartments centrally located

Very centrally located apartments, just opposite the entrance to the train station. Pros, location, clean, fully equipped, next to New Street train station and mall with food market, coffee places and Starbucks, they open at 6.00 so convenient to grab a coffee early morning. Cons, not so big room, quite noisy during weekend nights, very bad wifi.

6/10 Satisfaisant

Voyageur vérifié

28 avr. 2017

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre

Considering the price, the studio needs a lift up. The sofa was uncomfortable. I could not work the TV or use the WiFi. It is rather noisy and the big screen above the entrance to railway station is a source of constant light

8/10 Bien

Voyageur vérifié

4 avr. 2017

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

close to the main station

The studio is well furnished. The kitchen has everything we need. The place is close to the main station. Very convenient! There is a bit noisy but it's acceptable.

8/10 Bien

Gemma

3 avr. 2017

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Comfortable clean apartment, great location.

Great location, nice clean comfortable apartment. I would recommend eye mask as even with the blinds down the Giant LED screen from the station is glaring in and makes it bright.

8/10 Bien

Voyageur vérifié

26 févr. 2017

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Tanja

9 févr. 2017

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

The apartments were very easy to find. Coming from the trains turn left towards the south exit and John Lewis escalators, walk down the steps outside and the apartments are facing you! We 'checked in' at 18.45 to find a locked door. According to the note on the door we should have had a code email but that had not happened. A short phone call later, number at door, got code and all was well. Ate at the Han Dynasty restaurant next door - v good. You can have a DIY buffet which you cook yourself on special tables with cooking pots. Wasn't brave enough to try it myself but the sizzling pepper fillet steak was excellent.

2/10 Horrible

Voyageur vérifié

7 févr. 2017

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre

Stay elsewhere

When you get into the room you are hit y the heat. There is no air conditioning, and the window barely opens. This is nothing until you try to sleep. The blinds don't fully close, and just outside is a very bright LED screen at the same height as the room (if you are on the second floor or higher). Do not expect any sleep. I would stay elsewhere. Positives: it's across the road from the station.

4/10 Médiocre

Voyageur vérifié

22 nov. 2016

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

great location, poor quality and finish.

Fantastic location in terms of New Street station, bars and shopping. . Studio apartment - poor quality in terms of finish, repair work required and value for money. Access issues - check-in/check-out times (3pm & 10.30am) and staff contact "out of hours" beyond maintenance issues.

10/10 Excellent

Sue

12 oct. 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Convenient and clean apartment

Nice apartment just a bit too much light shines in at night.

10/10 Excellent

Bethany

30 sept. 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Great to have all the facilities

Room was ideal and studio flat is great for short and longer stays alike

10/10 Excellent

John, mansfield england

26 sept. 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Clean.. great price..central location

I was in town overnight to see the three degrees two doors down and two minutes out of new street so perfect location...the exterior looks tired and worn...but inside is modern...the apartment was clean ..well equipped..and most importantly I got a great night s sleep..check inn was easy and got courtesy call to see if everything was OK..I would recommend the Shaftesbury..you would be hard to please if you didn't like um

4/10 Médiocre

Irina

14 sept. 2016

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

Worn out place near train station

The location for this is pretty good if your only purpose is to take the train quickly the following morning. Otherwise, there's nothing I liked about the place, it looks worn out and depressing to spend your evening in. I would not stay there again.

8/10 Bien

Lloyd

19 août 2016

Les points forts : Propreté et personnel et service

Adequate apartment next to New Street Station

Self catering apartments directly opposite the entrance to New Street Railway Station. Everything you need for a short stay. Not luxury but perfectly adequate and very convenient. Would benefit from aircon as room was hot but it was mid August. Will defo stay again!

8/10 Bien

Emma, Lancashire

15 août 2016

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Birmingham

Great location and easy check I'm. Separate bedroom was only separated by a temporary wall and no mirror near a plug to do hair in

8/10 Bien

David, london

5 août 2016

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Les points faibles : Personnel et service

GET THE CODE BEFORE YOU GO

i didn't receive the code for door access or to get the keys had to wait until someone else arrived the keys BE CAREFUL there is no reception the room wasn't even ready!!!!!! Their fault had to come back! The help number on the accommdation NO ANSWER!! rANG 4 TIMES. It was clean but disorganise check in proceedures and not made clear

Shaftesbury House - Our City Apartments

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