« The only thing that saves this hotel is the spa and breakfast. The hotel room had not been cleaned properly prior to us checking in. There were cigarette butts graciously left on the balcony, things left in the bedside table drawer, no hand soap by the sink, only lotion, one bathrobe and two towels for 3 people checking in. Hotels are usually disappointing and this hotel is the same - disappointing with nothing but a “sorry”. Hand soap was requested two times but did not receive it. Went to the...
« The only thing that saves this hotel is the spa and breakfast. The hotel room had not been cleaned properly prior to us checking in. There were cigarette butts graciously left on the balcony, things left in the bedside table drawer, no hand soap by the sink, only lotion, one bathrobe and two towels for 3 people checking in. Hotels are usually disappointing and this hotel is the same - disappointing with nothing but a “sorry”. Hand soap was requested two times but did not receive it. Went to the... 
Emma