6/10 Satisfaisant
Sandra P.
30 déc. 2025
Les points forts : Propreté
Positives: Great location for downhill and cross country skiing with shops and restaurants nearby. Comfortable beds and quiet area. Negatives: Communication with property manager was terrible. We had no heat or WI-FI in the large family & dining room. I spoke 3x with customer service, over the 1.5 day stay. A tech finally showed up on the last evening, confirmed that the baseboard heaters were not working, said he’d let the office know and he had no tools or ability to fix them. He did gave us the correct WiFi network and passcode, so we had WIFI on the last night. The info left for guests was incorrect! The lack of follow up and support, was a major disappointment. Recommendations: In the category of areas for improvement, most of the cookware should be replaced (see pics) and kitchen should be checked for restocking. There were only 3 wine glasses, 4 hand towels, no tea towels. . This is not a kitchen that is set up for cooking or larger groups.
Sandra P.
Séjour de 2 nuits en décembre 2025