Profitant d'une belle situation dans le quartier de Treptow-Koepenick, cet hĂŽtel se trouve Ă moins de 10 minutes de marche de MĂŒggelspree et ChĂąteau de Köpenick. Ăgalement Ă 5 km de distance : Stade An der Alten Försterei et Centre culturel familial FEZ-Berlin. Freiheit Tram Stop et MĂŒggelheimer StraĂe/WendenschloĂstraĂe Tram Stop sont Ă moins de 5 minutes Ă pied.
Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didnât know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no sign or obvious spot to put your key card). And because itâs a separate entrance you canât use the elevator after 3pm which is annoying because i was on the 4th floor. The wifi was HORRIBLE. Every few minutes it would disconnect from my phone and i would have to go into my settings, turn off wifi entirely, then turn it back on and MAYBE the wifi would reconnect. If youâre not close to the lobby then the wifi doesnât work (even in the lobby it was slow). It was just very underwhelming and barely met the standards. Wouldnât stay here again letâs just put it that way.
Das Hotel und die Zimmer sind sauber. Das Personal ist sehr freundlich und hilfsbereit. Ich konnte sogar vor der angegebenen Check in Zeit mein Zimmer beziehen. Ich kann das Hotel nur empfehlen.