This place is not called Hostal Solymar - it’s using another name Hostal Bena, so of course we couldn’t find it even with google maps which was a frustrating start. The surly man at the desk offered no apology, just said the name had changed. The picture on Hotels.com is of an apartment block across the road! Something suspicious going on here! 2 flights up no lift and no offer of help from the desk bloke. The first room we had we’d only been in there for 5 mins and the power went out leaving us in complete darkness. This happened twice so we had to change rooms. This room smelt dank and stuffy and the window didn’t lock. A very bad experience overall. We had also tried to change dates due to sickness but they refused to do it. Hotels.com should drop this place from their site. Don’t go there!