Communication was difficult from the beginning when I had tried reaching out six weeks before we arrived. It didnât get better as our trip neared. The rental was cheaply furnished, linens were bare minimum, the bed is old and incredibly lumpy, the soap was almost empty when we arrived, and the bathroom smelled and was evident of mold. The shower and bathroom in general is awful. If youâre any taller than 5â5â youâll hit your head in many parts of this loft. It wasnât super expensive so I guess you get what you pay for. For such a big company I had higher expectations of customer service, responsiveness, and accommodation. At the end of a one week stay they wouldnât even give us more toilet paper lol My advice, stay at a hotel. There are many nearby with more amenities and not much more money.