Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
We had a wonderful stay at Marriott at Harbour Bay to celebrate our wedding anniversary. The team went above and beyond by decorating our room beautifully and even surprised us with a complimentary cake. The thoughtful gestures made our celebration extra special. Truly appreciate the warm hospitality and excellent serviceâthank you for making our anniversary memorable!
JJ
I would like to bring a few points into concern.
First of all, when I arrived at Marriott at 9.30 I was told to await for available room, and thus I had wanted to have some juice and pain Au chocolat at the illy cafe next to counter. Not only did they forget both of these orders, I had to stand up and walk over 2 times to ask for each (because they forgot both).
I only have had 2 hours sleep at that point, it was frustrating to see others have their food and drinks while we waited for 30mins without anything.
When I gotten into my room, I must admit that the room looks good and I need to rest after. I was awaken up by screaming kids by the pool who were so rowdy (with music playing) that it woke me up from my sleep. Itâs been very upsetting as it went on for more than 1 hour.
Even after I called the concerige they said they will ask the people to quiet down but Iâm not even sure if they did anything as the noise kept going on. The concerige said, âthe pool is close at 8pm as well.â But I felt it was not very appropriate to advise your guest to just live with the noise until 8pm as we are paying customers too.
They did help changed our room after eventually, but while it was quieter, the room we got was smaller overall. I donât really felt it was fair overall even thought we paid more for balcony but it didnât felt like we had any choice on the matter.
Thereâre much more but Expedia has comment limits.
Our room was upgraded to the club room and it was a surprise! Love the room (just ask for a room away from the elevator, if possible). The roof top bar is must-go for sunset. Drinks were fabulous! We also went for the ESKA spa and suggest to book in advance to avoid disappointment. Will definitely come back again.
A good stay. First time here with my family and we took the sea view. Rooms are clean and spacious. Breakfast a good spread. Decent amount of nearby eateries and marts. Good location for a short getaway. Oh yes. Do visit the spa while here. Very shiok.
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.