DO NOT BOOK. Stains, hair, particles, and dirt on sheets. Dirty floors, poor lighting, dirty shower curtains, towels ripped at the seam. Hallway tiles cracked, and lifted. It's dusty, the restaurant dirty, broken window, dirty vents. I was in Rm 419, the first night I asked for clean sheets to change them myself, then I was moved to Queen Mary Suite, sheets had pen marks and better bathroom, I was there the next day all morning, asked for an iron and never received it, then I left. At 6pm they called me to change rooms. Had to cancel my plans. The hotel mgmnt moved me back to rm 419 after a "deep cleaning." The only improvement was the shower curtain, and towels. I removed the covers in front of them and there was hair and debri. By that time I had brought my own sheets. I paid $150USD per night for this dirty old place. Don't do it for the breakfast, the best part of the breafast was the service from Jose. To top it off, the last two days of Carnival there were parades viewable from the balcony. I asked for the key many times, they couldn't find then, ended up breaking the door open, I literally got to see the last 2 min of the last parade. I left that night, i was done with them. The best part, Karina - hskpr and Rafael - bellhop, the deserve 7 stars. I stayed at a 5 star hotel nearby, only paid $37USD per night!!! Not worth it.
