The Ultimate Mountain Retreat: Six Townhomes!

Welcome to Hidden Haven!
• Private Six Unit Complex - Sleeps 28, 14 Bedrooms, 9 Full Bathrooms, & 4 Half Bathrooms.
• Newly updated throughout, with private decks and beautiful mountain views
• Centrally located! Minutes from Downtown Banner Elk, Sugar Mountain, Wilderness Run, Alpine Coaster, Seven Devils, Grandfather Mountain State Park, and a large selection of wineries and vineyards
• Each kitchen is well equipped with dinnerware, utensils, pots & pans, and a variety of appliances (Full size refrigerator, range, microwave, Keurig coffee maker, dishwasher, toaster & more)
• Smart Roku TV's in every unit
• High Speed Wifi
• Air conditioning units located in each bedroom. There are also ceiling fans & box fans in every bedroom
• We supply bed linens & bath towels
• We also provide enough hand soap, dish soap, toilet paper, paper towels, & trash bags to get you started upon arrival. However, if you are staying with a larger group or for a longer time, please plan to supplement with your own supplies based on your personal needs
• Parking is available for 12 cars in the parking lot

Home #1
• 3 Bedrooms (2 King / 1 Queen), 3 Full Bathrooms
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck
Home #2
• 2 Bedrooms (1 King / 1 Queen), 1 Full Bathroom & 1 Half Bathroom
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck
Home #3
• 2 Bedrooms (1 King / 1 Queen), 1 Full Bathroom & 1 Half Bathroom
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck
Home #4
• 2 Bedrooms (1 Queen / 1 Queen), 1 Full Bathroom & 1 Half Bathroom
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck
Home #5
• 2 Bedrooms (1 King / 1 Queen), 1 Full Bathroom & 1 Half Bathroom
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck
Home #6
• 3 Bedrooms (2 King / 1 Queen), 2 Full Bathrooms
• Full Kitchen, Washer & Dryer
• Gas Fireplace & Deck

Pet Policy
• Please message us for pet approval prior to booking.
• If possible, please add pets to your reservation during the booking process. Once added, the $100 pet fee is included as part of the nightly rate (spread out equally over the course of the stay) and in the total price at checkout.
• Pet fee is non-refundable and is a flat rate for the stay.
• Limit is 2 dogs; no other animals permitted.
• Must pick up all droppings from pet(s).
• Dogs must be fully housebroken.
• Dogs are not permitted on furniture or linens

House Rules
• NO SMOKING. If anything is smoked inside, you will incur a $200 fee for deodorization treatment.
• Do NOT leave any food outside the building. All trash MUST be placed inside the trash cans that are located inside the bear cages. If food or trash is left outside the bear cages, it WILL attract bears to the property.
• Check-in time is 4:00PM and check out by 10:00AM. Early check ins and late check outs are not available due to our cleaning protocols. No parking on premises before check in time or after check out time. Unapproved late check outs will incur a $200 fee.
• All visitors must be approved by host.
• Be respectful of our neighbors by keeping noise volumes low.
• In order to avoid potential staining, please do NOT use bleach to clean anything during your stay. We have professional cleaners who will use bleach appropriately in between guests to ensure a high standard of cleanliness.
• Do not burn incense, essential oils, or similar items. These scents are difficult to remove before the next guest checks in, and some guests may have sensitivity to smells.
📜 Guests are required to provide a government-issued photo ID and complete a signed rental agreement prior to check-in, as required under North Carolina law (N.C. Gen. Stat. § 42A-10). This is completed through our complimentary guest portal, which also offers optional keyless entry and check-in convenience features.

Getting There
• A car is essential to make the most of your stay in Banner Elk
• 4 wheel drive is required to access the property, especially during snowy conditions. It is your responsibility to prepare for winter weather, and we do not issue refunds due to snow/ice.