Réservez vos activités et excursions : Azul Mexican Fusion

Perfect location great staff and tons around to shop and dine

The hotel overall was good. I traveled with my husband and our 15- and 10-year-old children, and we had a pleasant stay. The valet staff were extremely kind, helpful, and welcoming. However, the valet service is also quite expensive at around $80 per day. The ladies who took care of our room were VERY very kind and attentive as well. The restaurant staff were REALLY wonderful—very friendly, attentive, and accommodating. Unfortunately, the food itself was just okay. It wasn’t bad, but for a hotel of this level, we expected better quality. The most disappointing part of our experience was the beach chair service. We found the chairs to be quite old and honestly very uncomfortable. The cost is around $80 with taxes for the day, from 8:00 a.m. to 5:00 p.m., which felt too expensive for the quality and comfort provided. Unfortunately, the young attendants working at the beach were also far from friendly or helpful. What bothered us the most was the way the seating was assigned. Instead of allowing guests to choose from the available chairs, they seemed to decide where they wanted to place you, regardless of where you preferred to sit. The way this was handled felt unnecessarily unpleasant.