What we loved: the person we spoke to for checki-n was ultra nice! Super helpful and kind! The place was so unique, gorgeous and so old in an amazing kind of way. Very distinct and unique aesthetic. Loved that there's an outdoor restaurant right underneath. Bathroom was great.
What was annoying: check-in was very hard to understand and took us over an hour sitting there trying to reach someone. That was so frustrating! The number printed on the instructions is actually missing a digit! Only after we figured that out could we connect with someone. It also required calling someone and incurring international calling fees. Another place we stayed after this just had a machine that spit out tickets which would have been much easier for a place that is automated.
The portable air conditioner was only a fan but thankfully that was enough given the temperature but it needs to be a regular unit for that small of a space where you need to keep the windows wide open to have any air which means hearing the restaurant below too and feeling exposed to the hallway and other guests who see you in bed.
Hot hot hot. Cleaning service did not give you new toilet paper or Kleenex so I was running out. The first day all the cleaning service did was pick up the one towel on the floor. Nothing else. It was very strange.
Hele mooie en luxe suites. Goed bedachte architectuur in binnenstad. Mooi gerestaureerd. Geen personeel dan schoonmaakpersoneel. Gelukkig want de douche afvoer bleek verstopt. De binnenpatio is leuk gevonden, maar erg gehorig voor de suites die hier op aansluiten. Alles verder goed verzorgd. Veel keuze om te eten en te ontbijten direct in de buurt.
Problemloser Check-In durch TĂŒrcode per Mail.
Es lagen Pflegeprodukte und Hausschuhe bereit. GenĂŒgend HandtĂŒcher vorhanden. Die ebenerdige Dusche und freistehende Badewanne waren sehr sauber und das Wasser wurde schnell warm (bzw. HeiĂ). Total bequemes Bett, tolles Licht, 2 Fehrnseher, kleiner KĂŒhlschrank und Kaffemaschine waren im Studio auch vorhanden.
Das Design des Studios verbindet moderne Elemente mit dem Altbau.
10 von 10.
Alles super bis auf die Zimmerreinigung, nicht diese e Reinigung an sich, sondern die 2 Damen haben kein Wort deutsch oderxenglisch verstanden und wir haben mir Google Ăbersetzer versucht zu kommunizieren, sie haben das Zimmer gemacht, als ob wir nĂ€chste Nacht noch bleiben.Also keine Betten bezogen und Grundreinigung sie dachten wir bleiben lĂ€nger......
Im Zimmer meiner Mutter auch nur sie ist 84 Jahre alt und war mit der nicht vorhandenen Kommunikation ĂŒberfordert
A beautiful place in a great atmosphere of an old authentic building being rebuilt to modern standards with warm and state of the art furnishing. We had the suite with bath tub in the room as a special and appreciated feature. Another element that we did not realize from the description is that the rooms are located above a very nice winebar and Italian restaurant, even serving some excellent breakfast on request. Location was superb with everything in walking distance. 10-15 minute walk from central train station and in the midst of cultural and vivid centre with shops, musea and bars/restaurants.
Al in all a true 5-star recommendation as we certainly would book this venue when returning to Augsburg.
Lage, Ausstattung und Sauberkeit gut. Eine besetzte Reception zu den angegebenen Zeiten haben wir nicht vorgefunden.
Einzig das Flaschensortieren am frĂŒhen Morgen beim Restaurant unten war sehr störend.
Pariikg is a bit of a nightmare due to loaction right in the center. The parkade.mentioned bz.y rhe hotelnis pretty right. And the chargers there are only for guests of another hitel.
But the room was outstandingly nice.