2/10 Horrible
Dalton, The Colony
Voyage en couple
12 juil. 2025
Les points forts : Infrastructures et conditions de lâhĂ©bergement
Les points faibles : Services et équipements
Upon arrival, there was nobody at the front desk. There was a long wait before anyone arrived (10+minutes). The first gentleman in line was there to collect towels and toiletries. Heâd been there for 3 days, requesting towels, soap, and toilet paper each day, and the staff had yet to able.
While in line, I watched the woman working the bistro shut down the restaurant and bar , on Friday night, before 8:00. She was very annoyed when she announced to us that she had worked all day and had had enough. I had planned to have a snack and a cocktail there, but that plan was thwarted.
Finally, the line cleared and I was checked into my room. When we opened the door we were greeted with high temperatures as the hvac unit was set to heat. The couch had the giant stain thatâs in the attached photo. The bathroom, especially the shower, was dirty. There was supposed to be body wash, shampoo, and conditioner on the wall in the shower. All 3 were completely empty. Additional shampoo and conditioner dispensers were located across the bathroom, but had not been installed. There was not any body wash.
We set the air conditioner to cool with a constant fan. It turned off multiple times during the night, resulting in a temperature fluctuation in the room that constantly woke us both up.
I hate this hotel so much that I cannot describe. I am very easily satisfied by meager accommodations. I just need a cool room, a comfortable bed, clean conditions, hot water, reasonable service and soap.
Dalton
Séjour de 1 nuit en juillet 2025