Staff was great and very professional; great experience during check-in/check-out and breakfast on both days was top-notch;
hotel advertised bathtub/showers which we did not get; room was âworn out;â chipped paint on one corner of room, worn circles on headboards, stains on sofa & carpet was dirty; and ice machine did not work on our floor- very disappointing for the money we spent for room
The staff members at the facilities were great. But the room itself was hot and humid. The AC was supposedly working, but it never cooled off the room and I felt like I was outside. The hallway was the same way and maybe worse. Uncomfortable.
What a great experience! The room was so nice and big. We had a king suite. The staff was super helpful and really friendly! Breakfast was good. Everything was clean. No complaints!
The room was clean however wall paper was ripped and coming undone. The toilet was broken. The breakfast was great except that the a/c was not working in the lobby so we ate in the heat.
Liked conveniences and location but hotel is showing age. Staff was average room was dated, bed was hard and noisy, carpet felt damp, toilet was hard to flush, tub was slippery.
Super nice rooms, was well taken care of, staff was amazing, breakfast was a nice touch with egg omelets, breakfast meat, waffles, oats, potatoes, yogurt, fruit and more!!
Arrived late into the evening to a room with a warm to stale temperature. Remote to TV did not work. A used flossing or teeth cleaning device was left on a towel shelf, openly visible. A dried eye contact was stuck to the floor of the shower, also openly visible. Sheets didnât fit bed very well. Door to room stuck and would not shut completely without us pushing it closed. How can all this be the case?