6/10
My review of Ashville River Cabins sales process is bait and switch. Selling what the customer thinks is a 425 sq ft cabin and give them a 190 sq ft cabin. Just not a surprise you want a11pm after a long trip. The cabins themselves are beautiful& clean. Check-in was easy and the directions were good. The cabin was only one room that was 7 ft wide and 23 ft long. The dining and sitting area are outside. (We stayed during a major heat wave & storms) The bathroom sink is so small that just to brush your teeth, you hit your head on the shelf above. When I texted the Manager/Owner about the problem, she apologized for the wrong picture/cabin type but refused to fix the issue, even when I offered to pay more for a vacant cabin that was listed on their website. Please note we have stayed in tiny homes and cabins previously, so we knew exactly what we needed and that is what was pictured but not delivered. At this point, my funds were nonrefundable, the cabin that was way too small and the owner is offering no other options. Plus she refused the option I found. My husband spent the four days trying to work off whatever type of flat surface we could find. The owner offered to bring a table in but never showed up with one. We drug the round bistro table from the front porch for workspace.
So my review is the cabins themselves are great, however, I feel the sale of the cabins is a bait and switch process. If you choose to buy from here, just be careful.
Karen
Séjour de 4 nuits en juin 2025
